Holistic Spa & Laser Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit holisticspa.ca/ (the “Website”).

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you book an appointment, sign up for our newsletter, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing information (if applicable)
• Any details you provide related to your appointment or inquiry

B. Automatically Collected Information

When you visit our Website, we may collect certain information automatically, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the Website
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process bookings and payments
• Provide customer support
• Send appointment reminders and updates
• Improve our Website and services
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies to enhance your experience on our Website. These cookies help us:

• Analyze website traffic
• Remember your preferences
• Improve website functionality

You can manage or disable cookies in your browser settings.

4. Third-Party Services

We may use third-party services (e.g., booking platforms, payment processors, analytics tools) that collect and process data on our behalf. These providers are required to keep your information secure.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails at any time
• Request details about how we use your data

To exercise these rights, please contact us at  info@holisticspa.ca

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Holistic Spa & Laser Clinic
📞 905.239.1520
📧 info@holisticspa.ca